Ask for Eric, fabulous service, no bull. Delivered with a smile.
My family hit a deer and we were stranded at a truck stop. We contacted Toyota at Longview for help. We were able to get the car towed to the dealership and Carolyn picked us up! She also arranged for us to get a rental car at the Nissan dealership so we could get home. Even though we did not get the car fixed there (because it had body damage) the people were so nice and caring and really Helpful when we were in a bind.
Montavian was the best salesperson I could ever ask for. He was honest and kind and helped us get a great deal. Amber was a great help in the financing. This is the third car I have purchased here and so far by best experience.
Paper work for service was ready upon arrival. Courteous staff, status update of work in progress, recommend additional work which was performed only after discussing the issue and getting my permission to proceed. Clean waiting room. Staff asks for if I needed any drinks or snacks while I waited. Very timely completion of work.
Had to get my Highlander in yesterday morning for a battery check was told you were short of technitions and I would have to leave it over night. But somehow you came through and got my new battery in and I brought it back home.
My car was services quickly and everything that I asked to be checked was checked for me. The shop and waiting area was spotlessly clean.
Came from out of town to look what your dealership had to offer. Was very pleased with staff and options I will return when ready to buy.
Efficient, friendly, timely and fair. made appointment, service department was right on time. Plus the shuttle was there to provide a ride home. Thank you.
This was my last free check up with Toyota care program. This has been great service and fast too, but how much service does a new truck need, I mean duh it's a Toyota after all. They are suppose to be the leading edge on dependable after all.Service was good, gave me a print out of things that were checked on this truck.They have always left the truck in a clean condition, even put my front floor mat back... great work guys. thank you
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